Negative body language has the power to undo all attempts at effective communication even as one strives for verbal clarity, expressiveness, correct word choice, and the well-modulated tone. Positive body language, however, with a power all its own, adds effectiveness to these acquired communication skills, resulting in amazing service and making those around you feeling good and positive.

We seldom realize how powerful body language can be, and how important it is to give a positive spin to this communication tool.

A Negative Attitude is reflected in the body language through:

• Hands on Hips
• Looking down the nose
• Frowning & not smiling
• Facing away and continuing with what you are doing
• Walking slowly, dragging feet or shuffling
• Head down ignoring the other person
• Lack of eye contact
• Mumbling or high pitch voice tone
• Slouching; sitting or standing in slovenly manner
• Weak or dominant handshake
• Crossed or folded arms, legs
• Fiddling with hair, clothes, items
• Fidgeting, sniffing, chewing, giggling etc
• Hands in pockets
• Talking too much, not listening

Check the attitude of your body language! Don’t let your body language sabotage the attitude you want to present to the world!